Frequently Asked Questions
If there are questions you have that are not answered below, please contact us.
Can I book on behalf of someone else if I’m not also staying?
For the safety of all our guests, we require bookings to be made, paid for, and used by the person on the payment form the reservation was made with.
Can I stay if I’m local?
We do not accept local guests.
Are you hiring?
Not at this time. When we do hire we require 8-12 months stints. We post here and on craigslist when we have a spot open.
How far are you from downtown?
We are located about 2.7 miles from downtown. It’s a 45 minute walk up and down hills. We are located in historic West Asheville, within spittin distance of pubs, cafes, bakeries, laundromat, grocery,vintage shops, breweries, music venues, and record store.
Can two people sleep in one dorm bed?
Not if we are full and there is only one bed left. If we have two bunks available, you still have to pay for two beds. The cottage and private rooms offer double beds.
When can I check in?
You can self check in anytime after 3pm and before 3am.
Do you allow cats or any other pet besides dogs?
Nope. Unfortunately, after many years of allowing dogs, sadly we have been forced to change our policy to “no dogs allowed”. We are dog lovers and hope to one day allow dogs again in the future. Only legitimate service dogs are allowed at no cost. Please, please don’t try to pass off a regular dog as a service dog. It is very embarrassing for you and us, and tarnishes what laws for real service dogs should be.
Can I have something mailed there?
Please reach out to us directly to discuss.
How long can I stay?
We have a four day max. Should you need to stay longer than 4 days please contact us to discuss.
Do you have age limits?
We are welcoming of guests of all ages as long as they are young at heart.
We have found that many of our older guests that are looking for budget accommodations love the economy of the dorms but are not satisfied with the experience. For the discerning experienced traveler we would recommend the added comforts of a private room to still enjoy the overall hosteling atmosphere.
For our very young backpackers the rule is that due to issues with noise and life schedules we do not allow children under 10 in the hostel. Children 10 and over can stay in the private rooms, but not in the dorms. The charge is $12/night extra. Children over 15 can stay in the dorms when accompanied by a parent. The cost is the full dorm price.
What is the bus system/can I get a bus to..?
Please see the Asheville City Bus Schedule to learn more.
Do you offer group discounts?
Yes, please reach out to us directly.